Terms & Conditions
Bookings & Orders
We do not hold dates as we work on a first come, first served policy. Your booking is not guaranteed until we receive your payment. To secure your booking/order we require a 50% deposit for orders over £200. The remaining balance will be due four weeks prior to your event. For orders under £200 full payment will be required when placing your order.
We do not offer refunds unless we are unable to fulfil your booking/order. However, we do allow date changes if notified 6 weeks or more in advance. If you cancel within 1 week of your booking we regret that 100% of the payment will be retained as we will not be able to fill your booking at late notice.
For any cancellation due to Government imposed Covid-19 restrictions we will happily move your booking/order, or issue you with a credit to use at a later date. If you decide to cancel instead of transferring the booking/order then we will offer a 50% refund.
Produce & Allergies
Our Graze tables, platters and boxes include a selection of all our usual delights, but they are subject to availability and seasonality.
It is your responsibility to inform us when booking of any dietary requirements. Whilst we make every effort to accommodate such requirements, this may not always be possible. Pricing may also vary due to costs of alternative ingredients.
It is your responsibility to inform us of any food allergies or intolerances well in advance. Fig & Feast will not be liable for any circumstances that arise where an allergy, or intolerance has not been made aware to us.
Our food is not prepared in an allergen-free environment. Whilst we label our products with allergens there is a risk of cross-contamination due to the very nature of grazing catering.
The following allergens may be present in our products:
Celery, Cereals containing gluten (such as early and oats), Eggs, Lupin, Milk, Mustard, Peanuts, Sesame, Soybeans, Sulphur dioxide and sulphites (such as dried fruits) and nuts (such as almonds & pistachios).
Unless refrigerated all food should be consumed within four hours of delivery, after which Fig & Feast will not be accountable for the freshness of the food.
By placing an order, you thereby agree to our
Terms & Conditions